the router has a stable green wifi symbol but the internet symbol underneath is flashing green continuously, the same symbol also flashing on tv box. Ganzino. how can i get a co; Virgin mobile samsung galaxy s2 wont turn on keeps blinking blue light? No internet access but blue light on virgin Lights up when your Hub’s turned on, then fl ashes and changes colour during set up. It will have no bearing on any other problems, you need to look elsewhere. Rang back and the second person told me the discount no longer exists despite the Blue Light Card. I work from home so it is so important to try find a solution quickly! I have checked the status in the area and there are no issues. Go to solution. However, from time to time, some of these services may encounter technical issues. My hub 3 is showing a solid red light instead of a white light and it keeps dropping connection intermittently I’ve tried the pinhole reset and turning off and on but still showing solid red light is there anything I can do. Router now has a permanent orange light on front. The pod light blinked for 10 mins then stopped showing that it is connected and the ethernet works on it. on 06-09-2023 10:32. So still having issues so Virgin customer service say they do not have to activate they can’t solve and sending a engineer out to look at the pod which seems a bit crazy as the internet hub is fine . White power light is on and Ready light is off. . Joining in. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. 0 has got a constant orange light and our internet is working intermittently. These lights are: Power: This light will be solid white when the router is powered on. Solid Red – Internet connectivity issue. Red. on 05-11-2022 12:12. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. PNG IHDR % V PLTE z= tRNS@ f IDAT c` ! 3IEND B` . and tells you of more local issues down to street cab/ postcode level. Yes you do! Now it is more likely the the red light is down to the 1p components that the manufacturers used and are starting to fail rather than it being a genuine overheating issue - but we can't be sure, and even if that was the case, imagine that in the future your hub were to overheat, how could you tell?We would like to show you a description here but the site won’t allow us. What do the lights on my Virgin Media router mean? Virgin Media Broadband Hub; Virgin Router Lights; What Do The LEDs Indicate? Virgin Media Hub. I called the VM helpline and I got an engineer appointment for 4th of September. Hi . It’ll also happen overnight and straight after setup. I have subsequently tried rebooting it and also resetting it. can please look into this. 7 Repeat the process to pair your other Boosters. What do the lights mean on my Virgin Media router? This all depends on what type of router you have. Joining in. You could also connect the Pod via ethernet cable as a backhaul, and this will negate the need for the Pod to be close to the Hub. It should then pulse slowly as it connects to your Hub. Yes it is in an open space and not re heating. The box should reboot, the power button will turn blue, and it should reset and boot up normally. Options. The Virgin Media Hub is offered for free to its customers as par of the Gig 1 package. Solid Red – Internet connectivity issue. It started with dropping completely and then a flashing red light. on 24-07-2022 14:45. Turn your hub around so you can see where the cables connect into it. 0 in Networking and WiFi yesterday; Whatsapp Blocked in Networking and WiFi yesterday; Relocate Virgin Media Router in QuickStart, set up and connections yesterday; New 1gig connection in Speed yesterday; slow ethernet speeds in Speed yesterdayHub 3 green flashing light. No Virgin Hub 3 Lights on at all. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. You can call it in on 0345-454-1111 or else wait for the forum team. . As you connect the power supply to the wall and to the Hub, make sure that it is tightly connected. The lights are: Power: Indicates the power is on and the router is working. BD20. I have a new virgin 360 remote, it has stopped working, and only just flashes white. The Power Light: This light should be a solid green when the router is powered on. I have ran through all the suggested "fixes", unplugging, reconnecting, resetting, waiting etc. . I don't really care that the light is orange, what I do care about is VERY poor WiFi. If it's in modem mode then that's normal. Anonymous. I have a Super Hub 3 (white) at the moment. Hi, My router has a constant red light. Now hold the Info button on the remote down for 7 seconds. I have tried to reset it, pressing the tv button with the rewind button. Hi I have had the same issue. First installation and flashing green light. on 16-10-2022 14:35. on 07-01-2023 13:02. Check that the Virgin Hub 3’s power supply is securely attached to the wall and the back of the Hub and that it is turned on. 5. I have a Hub 4 but I have 2 separate networks for 2. MY virgin 360 TV box stopped working had a red light on it then orange and wouldn't go beyond welcome page tried all suggestions and none worked THEN I changed the batteries in the remote control and it worked straight away thought I'd post this to see if it helped anyone out who has the. My pictures constantly pixelates on certain and recorded channels too. I've unplugged and restarted many times, but always return to a steady red light. Go to solution. QuickStart, set up and connections. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. . Ive unplugged the hub but its still happening. Make sure the power button on the TV box is switched to ‘1’ or ‘on’. Try the “check service,” Area status webpage" (link at top right of this forum), also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. 168. The green light might be flashing because of a faulty link. My old Tivo box was faulty so I got a new V6. 1. Now, disable both WPS options and click on save. All in one super nifty tool. However, all the pods are doing is flashing a white led and jot connecting in anyway shape or form . Please - 5425686. ) and is out in the open, not near heat or anything. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3, where it. 0 Hub is. It allows for up to four Ethernet ports, giving users the option to connect multiple devices at once. We have a flashing green light, and a solid green WiFi light. Flashing red light on box on wall in QuickStart, set up and connections yesterday WiFi pods, one flashing blue, one flashing green in Networking and WiFi yesterday Wi-Fi pod not connecting to new hub 5 router in Networking and WiFi yesterdayAccording to this Link a box with the light flashing in any colour is faulty. They change to white when the connection is. Depending on the age of the hub eventually white light can fail and red becomes default. The “Traffic” light: As with the Super Hub 2ac/2, the top light indicates if data is transmitted across the network. Tuning in. These Hubs are equipped with LED lights that serve different purposes, such as indicating power, internet connectivity, wireless activity, WPS (WiFi Protected Setup), and LAN. The Hitron router has a range of lights that indicate the status of the connection. Continuing problems can be resolved by contacting Virgin Media customer service. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. on 06-12-2022 20:53. 168. From here, you’ll need to navigate to ‘advanced settings’, then click ‘wireless’ and finally ‘WPS’. The equipment is usually pre-activated, however you might need to call 0800 953 9500 to activate the hub. Virgin Media Hub 4 Lights and Their Meanings Solid White Red Light Dim White Light Green Light Blue Light Flashing White Slow and unresponsive internet. I have just checked the modem temperature and although it didn't seem that hot when the light was red, it is noticeably cooler now the light is white. I have tried re-setting the Hub and turning it off and on but the red light remains. Then turn on the V6 again whilst keeping hold of those buttons for a further 30 seconds. Hi @Kamila81. Hey @Neilevs236 thanks for reaching out to us and a warm welcome to the Virgin Media forums. Looks like it may need changing. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsHi @ol6556 . Joining in. I've checked the network log and there's a lot of warnings and critical entries:Mobile Your Account. I have tried switching it off for a few hours to let it cool down, that made no difference. 1Gb. If the power button is red, it has a power issue, call Sky for help. Had my Internet completely drop. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. I have read that a replacement is needed but can't get hold of an actual person to speak to 😑. The flashing yellow light on Virgin Media equipment indicates that there is an issue with the service. virgin media tech support has no clue. This means that the Hub is probably switched off, or the wall plug is, or both. I got a virgin media intelligent WiFi pod sent out to me a week ago and it doesn't seem to make any difference. Left it to sort itself out for hours with no luck and eventually went through the power down and reset rigmarole with no success. Leave it 10' or so to stabilise and then your passwords/passphrase for both the Hub settings and the Wifi networks will revert to the two printed on the Hub sticker on its base/side/card. The Virgin Media Hub is offered as part of its Gig1 broadband package. Welcome to Sim UK. 3. When the power light is solid white, it indicates that the hub is on and working correctly. Virgin media hub 3 lights meaning; Virgin media is one of the largest telephone operators in the United Kingdom. Blue flashing light for 2 days now. Light flashes when a signal is received from the remote. wifi speed is what it usually is. 0 is constantly showing orange light. Hub 3 in modem mode was Solid Red light and indeed with Hub 5 is a Solid Green light. Suddenly this morning we have a green flashing light with no internet. This process can start again if there’s lots of interference. my router has had a red light on for over a week now. My phone line is connected to the hub since early November. 02-02-2023 02:25 - edited 02-02-2023 02:25. on 15-07-2023 08:47. Virgin Media logo, on the Super Hub 2 it says WPS and on the From top to bottom, this is what the other lights on the Super Hub mean: The “Traffic” light: If this is twinkling blue or green, everything’s working. on 17-10-2022 00:18. These light indicates whether the Super Hub 2 is able to make a wireless connection. The hub will flash with a slow white light for a few seconds then flash rapidly yellow. It provides phone, internet and TV services to its customers. you would have to do self help or call customer service. Fix 1 – Restart Virgin Hub. Red light on hub 3. For example, with a Hub 3 device, a flashing red light means your device is on but your WiFi. If it’s flashing green, it’s starting up. The Gamer Lounge. Flashing Red – Updating firmware. Reply. We would like to show you a description here but the site won’t allow us. Entertain me; Broadband Deals. By understanding the meaning of these lights, customers can ensure that their connection is working correctly. If it's ambient, sounds like the hub may have died. Amber/Yellow. I am so sorry to hear you are affected by a red light on your hub. 13 minutes ago. . Options. The front LED lights on the Hub 5 display its status: Solid Green – Running correctly. If there is no light coming from your device, these are the steps you will need to follow. Double O2 mobile data. It isn't on during normal use, but turns red if there is a problem. 0 and since this morning the power light is permanently red. The hub does not feel overly warm and it sits on top of my desk with air circulating freely round it. The Stream remote. While the internet is working I have a constant red light on. and the orange light is still on. Virgin Media Intelligent Mesh Wi-Fi Pod ReviewWatch Virgin Media Hub 5 Review to GrumpyMan's REVIEW. speeds explained. The red light light can pop up on a number of occasions. 0 red led light. Make sure all the cable are secure on the hub or splitter. Tried resetting, rebooting, check all wires and connections and done all the trouble shooting in the virgin status check website. Red light on a Virgin Media Hub 4 The red light indicates that there’s no connection to Virgin’s network. We have had a Hub 3 for a year with no problems. Community Natter. But for the past few weeks the hub power light is showing solid red. Now a ‘white’ LED is actually made up of a red, green and blue component, and for reasons which are far too boring to go into here, the blue part tends to fail first, especially on ‘cheap’ components, and the VM hubs aren’t exactly built to say, Apple. I have contacted customer support who assured me that 'everything looked fine from their end' but everything is NOT fine. Post up a photo of the booster and lights. Make sure you use the wifi one for devices connecting to the wifi and the settings/admin one to access the Hub. I have: - turned it on and off at the wall. Keeps flashing a white light. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. We would like to show you a description here but the site won’t allow us. 2. In response to Jodi_S. I've worried because the posts all say there is a risk of overheating, and also because I'm online all day for professional reasons so can't afford an outage. Try a pinhole reset using the hole on the back of the hub (which. 1. Orange light on Vm Hub 3. Virgin Media. It’s not service affecting. Checks you can do. The Virgin Media Hub 4 has four indicator lights on the front of the router that provides information about the status of your internet connection and the router itself. This can happen after a software upgrade. Flashing red and white light. Re: Red light. If the Hub is in a clear area and is cool to touch and the red power light remains on the Hub must be replaced. I don't know what the other small light is for. Thanks for posting and welcome to the community. • Turn the power switch off on the back of the Hub. Options. If it really is Red. Hi, sorry my first post…. Launched almost a year ago now, the redesigned Hub 3. Sorry to hear of any concerns the constant red light on your hub may be causing you. Options. Account - Mobile. But in most cases, a green light will mean something else depending on which light is green. Any attempt to reset or hard reset it have failed and. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the. The hub is not in sunlight or near a radiator, it is sitting on a solid shelf and 20cm clear of nearest object. on 09-08-2022 09:04. Check that the Virgin Hub 3’s power supply is securely attached to the wall and the back of the Hub and that it is turned on. Did you mean: Virgin Media Community. If you wish, you can choose to protect WPS with an eight-digit pin that has to be entered on any device you’re connecting. I’ve tried switching the power off on the back of the router for 10 minutes then restarting. We're pleased to announce that we've strengthened our partnership with Netflix. level 1. Hi @shirleykitcher1. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. 1 ACCEPTED SOLUTION. The legacy TiVo has 6/7 LEDs if you include the recording lights. I've popped you over a private message (purple envelope, right hand corner) to get a few more details so I can arrange an engineer. Seen lots of chats/threads about this but all with different answers… the hub is not hot (barely warm) and have tried a reboot but no change. If you move the Pod too far away it will loose connection. I called Virgin Media and tried everything it asked me to do, that is, turned it on and off at the wall; checked all cables, switches etc for loose connections; pressed reset button. My broadband and WiFi are working perfectly. Solid green when in Modem mode. I’m going to do a hub factory reset sometime today to see if that resolves the issue. . One thing to check is make sure the box is set to fast start or active start. The Virgin Superhub 3 is a powerful router that provides a fast and reliable connection to the internet. Recording Light: This light will be red when the box is recording a program. We would like to show you a description here but the site won’t allow us. All user-configured settings are deleted, and the router restarts using its factory default settings. In the Wi-Fi settings, you will be able to see both 2. On our wavelength. Tudor. Options. Check if the router is connected to the CMTS by looking at the green arrow in the upper right corner. If the light is red, it means there is an issue with your internet connection. The kit is in Modem Only mode and the service appears to be working just fine. Options. Please help guys I'm losing my mind here. We've cancelled your technician 2. Thank you for your post and welcome to our community. Just got a solid white light and nothing would change, resetting etc. If the Hub is working okay, just leave it. Choose an option below to help you make the most of your new service. Security matters. . Make sure all cables coming into and out of the Hub are pushed in firmly. I have checked the service status in my area and it says no issues. Hello, My virgin WiFi Hub 3. or it may be that it is "overheating" - is it "warm" in a well ventilated place. Once you reach the WPS settings, you’ll need to disable both WPS options and press save. So regarding the light, the box should still be working fine however do keep us posted if you do run into any issues. This can last for anywhere up to 10 minutes, before a dimmed white light indicates that it’s ready. Middle – Ready (green/blue). Thank you. Relocating Virgin. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. On Hub 3 a flashing green Wi-fi icon could mean the router is trying to connect over WPS. So you won't have to worry about running out of space to store all your favourite TV. Where you go, TV 360 goes (if there’s internet). 2: Press "info" from a live channel and scroll to the bottom panel. on 24-07-2022 14:45. The hub’s network log is monitoring the broadband connection between the hub’s built in cable modem and the CMTS, it has nothing to do with wifi, which is the wireless network in your house between the hub and your own devices. Any advice guys. I followed all the instructions in the forum: switching it off for a while to cool down, we have done to pinhole reset fir 30 seconds. Options. I have tried switching power off and on a few times. I know work as been going on today but I still have a red flashing phone light on my hub 3. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Light is steady when a phone call is in progress. We’re updating your 360 box from today. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. Joining in. Plug each one into a mains socket and switch on. Wifi: Indicates the wifi is on and working. 0 Kudos. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. The white power light on the box will go off as you’re holding the button, once the power light comes back on the box is ready for paring. The hub is in an open area all to itself, and is not hot to touch, aside from a little bit of heat from the top area. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. Why is my Virgin Media light orange? There is a light on the Hub 3. I do not work for VM. Red Light. Flashing red light on box on wall in QuickStart, set up and connections yesterday WiFi pods, one flashing blue, one flashing green in Networking and WiFi yesterday Wi-Fi pod not connecting to new hub 5 router in Networking and WiFi yesterday According to this Link a box with the light flashing in any colour is faulty. 2. Options. I have two main 360 boxes. Don’t worry, it happens to the best of us. . In order to have this rectified, we'd need to. Turn off the V6 at switch; then on the V6 box hold down both the power button and the +button at the same time. this problem usually occurs after a fresh installation with virgin when you get all three (broadband, phone and tv) installed. 2) Then also try the “free & automated” Service Status number - 0800. 0 provides essential information about the device’s power status. There are three indicator lights on the side of the Super Hub, each indicating different functions: Top – WAN (green/blue). Options. Superhub 3. The " Understand what the lights mean on the WiFi Hub " on <this page> may help. Reboot your Virgin Media Hub and ensure it is powered off for at least 30 seconds. Now when I got home today I was met with no internet and a Red - 5239893. If you're worried, flick back to router mode, see what. When phoning choose the option to report a fault, then ignore all the options offered and you should then be placed into a queue. Good morning, My virgin WiFi Hub 3. To ensure a strong Wi-Fi signal and reduce interference, consider the following tips: Bandwidth Management on the Virgin Media Hub 5 Virgin Media Hub 5 and Wi-Fi Security Alternative Connection Methods for your Virgin Media Hub 5 Virgin Media Support What do the lights on my Virgin Media router mean? Virgin Media Broadband Hub; Virgin Router Lights; What Do The LEDs Indicate? Virgin Media Hub 2. Options. You could try a factory reset if you haven't already tried that, go to Settings > System > Factory Reset. Super hub - Status lights and control buttons. Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light I need help to get my job 4 back up and running Has anyone had this problem before?The only way it works now is to connect it via Ethernet cable. March 17, 2023 by Chantelle Clark If you are wondering what the Virgin Hub 3 lights are all about, this article is for you. No downtime reported in our area either. on 16-06-2023 11:32. on 10-09-2022 13:10. on 05-04-2023 07:59. For the last 2 days our Superhub 3 has the constant deep orange/red light where this used to be white. The cheap LEDs colour ages. I have a Hub 3. Account - Cable. The Virgin Media Hub 3 is their most popular router, powering millions of homes and businesses around the country. In this article,. Tech Chatter. Hello, my wifi pod is not working anymore. on 13-06-2023 11:34. Anyone got the same in the area?on 04-06-2023 14:48. When the connection light is flashing red and the power lightWe would like to show you a description here but the site won’t allow us. However, there's two ways. Thanks. Joining in. The lights on the front of your Hub tell you what’s on and connected. On us. I have switched it off and on and reset it a few times. Options. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. This includes: The Stream box. If no area faults found: The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Options. Find your router’s power button and press it to do this. Virgin Media Router Lights Explained Virgin Media routers are equipped with a range of lights that indicate their status and the status of the network connection. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. What Do Lights Mean on Virgin Media? Virgin Media is a leading provider of broadband, television, mobile and landline services in the UK. Blinking blue wan light on virgin hub. on 17-11-2022 11:23. Share with friends. The light should turn solid for a moment when you first switch on the WiFi Pod (white). Options. My virgin broadband router internet light is flashing red and green what does the red blinking light mean on cricket usb modem? 4 pics 1 word- soccer ball surrounded by blue light, red light, stage with multicolor lights, another stage with more lights? Blue heart on virgin box. Appears to be working normally but I would say a little warm. Hi there @taz1uk, welcome to our forum and thanks for your post. It means there is an issue with your connections even though the Virgin Hub 4 is on. Phone line was also off at this time but TiVo providing TV channels ok. Mumfordd04. Good morning, My virgin WiFi Hub 3. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). The most common light you’re going to see on your Virgin router (hopefully!) is a green light. Virgin Media Super Hub 2. The light should turn solid for a moment when you first switch on the WiFi Pod (white). • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. Hi hope someone can help , my V6 tv box has a constant red light for the last few weeks , ive looked on line and it says it could be over heating but its not that hot to touch , i have tried switching it off for hours at a time but when i turn it back on its still red. The lights on the front panel provide important information about the status of your DVR. 0.